Last Updated: June 2026
Hawley Logistics is committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.
Who We Are
Hawley Logistics
F1 Hurstwood Court
New Hall Hey Road
Rawtenstall
Greater Manchester
BB4 6HR
United Kingdom
Telephone: +44 (0)1706 826322
Email: info@hawleylogistics.co.uk
Information We Collect
Depending on how you use our website, we may collect:
Information you provide
- Your name
- Company name
- Email address
- Telephone number
- Any information you include in an enquiry
This information is only collected when you contact us or complete a contact form.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- Website usage statistics
Some of this information is collected through cookies and analytics technologies.
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide quotations and logistics services
- Manage our customer relationships
- Improve our website and services
- Monitor website performance and security
- Meet our legal and regulatory obligations
We do not sell your personal information.
Our Legal Basis for Processing
Under UK data protection law, we process personal information on the following lawful bases:
- Legitimate Interests – to operate and improve our business and respond to enquiries.
- Contract – where processing is necessary before entering into, or during, a contract with you.
- Legal Obligation – where we are required to comply with applicable laws.
- Consent – where required, such as for optional analytics cookies.
Google Analytics and Website Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:
- Pages viewed
- Time spent on pages
- General location (based on IP address)
- Device and browser information
This information is anonymised where possible and helps us improve our website.
Google may process this information on servers located outside the United Kingdom. Appropriate safeguards are in place to protect personal data where international transfers occur.
We also use Google Search Console to monitor the technical performance and visibility of our website in search engines. This does not identify individual visitors.
Cookies
Our website uses cookies to ensure it functions correctly and to help us understand how visitors use the site.
Where required by law, non-essential cookies (including analytics cookies) will only be placed on your device after you have given your consent.
You can control or withdraw your cookie preferences at any time through your browser settings or our cookie management tool.
Please refer to our Cookie Policy for further information.
Sharing Your Information
We only share personal information where necessary, including with:
- Our website hosting provider
- Google Analytics
- Professional advisers where required
- Regulatory authorities where legally required
We require third parties to protect your information and only process it on our instructions where applicable.
International Transfers
Some of our service providers, including Google, may process information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection legislation.
How Long We Keep Your Information
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and business requirements.
Enquiries that do not become customers are normally retained for no longer than 24 months unless there is a legitimate business reason to retain them for longer.
Keeping Your Information Secure
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information in certain circumstances
- Restrict or object to processing
- Request transfer of your personal information where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
Complaints
If you are unhappy with how we handle your personal information, we would appreciate the opportunity to resolve your concerns first.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Telephone: 0303 123 1113
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.
Any updates will be published on this page together with the revised “Last Updated” date.